Shipping & Delivery Policy
At Kids Around India, we are committed to delivering your order safely and efficiently. We carefully pack every order to help ensure that your products reach you in excellent condition.
This Shipping & Delivery Policy explains how we process, dispatch and deliver orders placed through the Kids Around India website.
1. Order Processing
Once your order and payment have been successfully confirmed, we begin processing your order.
Orders are generally processed within [1–2 business days], subject to product availability and order verification.
Orders placed on weekends or public holidays may be processed on the next available business day.
In certain circumstances, additional time may be required for order verification, product availability or other operational reasons.
2. Shipping & Delivery
Orders are shipped through trusted logistics and courier partners.
The estimated delivery time will depend on:
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Delivery location
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Product availability
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Courier service
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Order processing time
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Public holidays
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Weather conditions
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Unforeseen circumstances
The estimated delivery timeline, where applicable, will be displayed during checkout or communicated with your order confirmation.
Delivery timelines are estimates and may vary depending on the destination and circumstances beyond our reasonable control.
3. Delivery Locations
Kids Around India currently offers delivery to eligible locations across India.
Availability of delivery may vary depending on the location and courier service coverage.
If delivery is not available to your selected address, you will be informed during checkout or contacted by our customer support team.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on:
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Delivery location
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Order value
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Shipping method
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Promotional offers
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Other applicable delivery conditions
Any applicable shipping charges will be clearly communicated before payment is completed.
5. Order Tracking
Once your order has been dispatched, you may receive a shipping confirmation containing the available tracking details.
You can use the tracking information provided by us or our courier partner to track the progress of your shipment.
Tracking information may take some time to become active after the order has been handed over to the courier partner.
6. Delivery Attempts
Our courier partner will make delivery attempts at the address provided when placing the order.
Please ensure that:
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The delivery address is accurate and complete.
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Someone is available to receive the package where required.
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Your phone number is reachable for delivery-related communication.
If delivery cannot be completed due to an incorrect address, recipient unavailability, refusal to accept the package or other circumstances attributable to the customer, additional delivery arrangements or charges may apply.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information at checkout.
Kids Around India will not be responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete address information provided by the customer.
If you notice an error in your delivery address after placing an order, please contact us immediately at:
We will try to assist you, but changes may not be possible once an order has been dispatched.
8. Delayed Deliveries
Although we work with our logistics partners to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.
These may include:
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Severe weather
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Natural disasters
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Public holidays
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Transportation disruptions
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Courier delays
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Government restrictions
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Strikes or other operational disruptions
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Incorrect or incomplete delivery information
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Other unforeseen circumstances
If your order is significantly delayed, please contact our customer support team with your order number so that we can assist you.
9. Damaged Packages
Please inspect the package when it is delivered.
If the package appears visibly damaged, tampered with or opened, please contact us as soon as possible and preferably within 48 hours of delivery.
Please provide:
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Your order number
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Photographs of the package
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Photographs of the shipping label
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Photographs of the product and packaging
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Details of the issue
Our team will review the matter and coordinate with the relevant courier or logistics partner where necessary.
10. Wrong or Missing Products
If you receive an incorrect product or an item is missing from your order, please contact us within 48 hours of delivery at:
Please provide your order number and photographs of the package and products received.
After reviewing the information, we will determine the appropriate resolution in accordance with our Return & Refund Policy.
11. Multiple Products in One Order
Where an order contains multiple products, items may occasionally be shipped separately depending on product availability, warehouse processing or logistics requirements.
If your order is shipped in multiple packages, you may receive separate tracking information.
12. International Shipping
At present, Kids Around India provides shipping to eligible locations within India.
International shipping, where introduced, will be subject to separate shipping charges, delivery timelines, customs requirements, duties, taxes and applicable terms.
13. Order Cancellation
Orders may be cancelled before dispatch, subject to the order-processing status.
Once an order has been dispatched, cancellation may no longer be possible. In such cases, customers may request a return after delivery in accordance with our Return & Refund Policy.
14. Returns & Refunds
Shipping and delivery are also subject to our Return & Refund Policy.
For eligible returns, the applicable return shipping charges and refund conditions will be determined according to that policy.
For products that are received damaged, defective or incorrect, Kids Around India will review the case and provide an appropriate resolution where the claim is accepted.
15. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Kids Around India
Email: contact@kidsaround.in
Please keep your order number available when contacting us regarding your shipment.
Last Updated: 30 September 2026
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