Privacy Policy

Last updated: September 30, 2026

Kids Around India ("Kids Around", "we", "us", or "our") operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated children's fashion shopping experience (the "Services"). The Services are powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, store and otherwise process your personal information when you visit, use or make a purchase or other transaction through the Services, or when you otherwise communicate with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

If there is a conflict between our Terms & Conditions and this Privacy Policy regarding the collection, processing or disclosure of personal information, this Privacy Policy will apply to those matters.

1. Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you or another individual. Information that has been anonymised or de-identified so that it can no longer reasonably identify an individual is not considered personal information.

Depending on how you interact with our Services, we may collect or process the following categories of information:

Contact details including your name, billing address, shipping address, phone number and email address.
Account information including your username, password, preferences and account settings, where applicable.
Order and transaction information including products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your order history.
Payment information including payment method, transaction details, payment confirmation and other information required to process payments. Payment card details may be processed by our payment service providers.
Communications including information you provide when contacting customer support, submitting an enquiry, providing feedback or otherwise communicating with us.
Device and technical information including your device type, browser type, IP address, network connection and other unique identifiers.
Usage information including information about how, when and from which pages or sections you interact with our Services.
Marketing and preference information including your preferences, interests and interactions with our marketing communications, where applicable.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you create an account, place an order, subscribe to communications, contact us, submit a review or otherwise provide information.
Automatically through the Services, including through cookies and similar technologies when you browse or interact with our website.
From service providers, such as payment processors, shipping and fulfilment providers, technology providers, analytics providers and customer-support providers.
From business partners or other third parties, where permitted by applicable law.

3. How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and Improving Our Services

We may use your information to:

Process and fulfil your orders.
Process payments and transactions.
Arrange delivery and shipping.
Process returns, exchanges and refunds.
Manage your account and preferences.
Provide customer support.
Remember products, preferences and items you are interested in.
Provide personalised shopping experiences and product recommendations.
Improve our website, products, services and customer experience.
Enable product reviews and other website features.

Marketing and Advertising

Where permitted by applicable law and subject to your preferences, we may use your information to:

Send promotional emails, messages or other marketing communications.
Inform you about new collections, products, offers and campaigns.
Deliver or measure advertising and promotional campaigns.
Personalise advertising based on your interactions with our website.

You may opt out of promotional communications at any time using the unsubscribe option included in our communications or by contacting us.

Security and Fraud Prevention

We may use personal information to:

Protect our website, customers and business.
Authenticate accounts.
Detect, prevent and investigate fraudulent, illegal or unauthorised activity.
Maintain the security and integrity of our Services.
Protect against misuse of our website and services.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

Communications

We may use your information to communicate with you regarding:

Orders and deliveries.
Returns, exchanges and refunds.
Account-related matters.
Customer support requests.
Service updates.
Other information necessary to provide our Services.

Legal and Compliance Purposes

We may process personal information where necessary to comply with applicable laws, regulations, legal processes or lawful requests from government authorities, and to establish, exercise or defend legal claims or enforce our policies.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags and similar technologies to operate and improve the website, remember preferences, understand website usage and support analytics and marketing.

Cookies may be used to:

Keep products in your shopping cart.
Remember preferences and settings.
Understand how visitors use the website.
Improve website functionality.
Measure advertising and marketing performance.
Provide relevant content or advertising, where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services, including:

Shopify and technology providers that support our website and online store.
Payment service providers that process payments and related transactions.
Shipping, logistics and fulfilment providers that deliver orders and facilitate returns.
IT, cloud storage, analytics and technical service providers that support our business operations.
Customer-support providers that help us respond to customer enquiries.
Marketing and advertising partners, where permitted by applicable law and subject to applicable privacy choices.
Third parties at your direction or with your consent, such as where you use social media integrations or request that information be shared.
Our affiliates or business partners, where applicable.
Authorities or other parties where required by law, including in connection with legal proceedings, investigations or enforcement of our rights.
Parties involved in a business transaction, such as a merger, acquisition, restructuring or sale of assets.

We do not sell your personal information as a business transaction. Where applicable law gives you rights relating to targeted advertising, data sharing or similar processing, you may exercise those rights as described in this Privacy Policy.

6. Relationship with Shopify

Our online store is hosted and powered by Shopify. Shopify may collect and process information about your access to and use of the Services in order to provide and improve its services.

Information you submit through our Services may be processed by Shopify and by third-party providers involved in operating our store, payments, analytics, fulfilment and other services. Some service providers may be located outside India.

For more information about how Shopify handles personal information, please review the Shopify Privacy Policy and applicable Shopify privacy resources.

7. Third-Party Websites and Services

Our Services may contain links to websites, applications, social-media platforms or other services operated by third parties.

If you follow a link to a third-party website, you should review that party's privacy policy, terms and security practices. We are not responsible for the privacy, security, content or practices of third-party websites that we do not control.

8. Children's Data

Kids Around India is a children's fashion retailer, but our online Services are intended for parents, guardians and other adults making purchases or using the website on behalf of children.

We do not knowingly request or intentionally collect personal information directly from children for the purpose of creating customer accounts or completing purchases.

If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us using the details below so that we can review the information and take appropriate action.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through unsecured communication channels.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide and maintain our Services.
Complete transactions and maintain appropriate business records.
Provide customer support.
Comply with legal, tax and accounting obligations.
Resolve disputes.
Prevent fraud and misuse.
Enforce our agreements and policies.

The applicable retention period may vary depending on the nature of the information and the purpose for which it is processed.

11. Your Rights and Choices

Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include:

Right to Access – requesting information about the personal information we hold about you.
Right to Correction – requesting correction of inaccurate or incomplete information.
Right to Deletion – requesting deletion of personal information where legally applicable.
Right to Data Portability – requesting a copy of certain personal information in a portable format, where applicable.
Right to Withdraw Consent – withdrawing consent where processing is based on consent.
Marketing Preferences – opting out of promotional communications at any time.

These rights are subject to applicable law and may not apply in every circumstance.

To exercise a privacy-related right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you have opted to receive marketing communications from us, we may send information about:

New arrivals.
Seasonal collections.
Designer and premium brands.
Special offers and promotions.
Events and campaigns.
Other Kids Around India updates.

You can unsubscribe from promotional email communications at any time using the unsubscribe link in the relevant communication.

Even if you opt out of marketing communications, we may continue to send essential transactional or service-related communications, such as order confirmations, shipping updates and customer-service messages.

13. International Data Transfers

Some of our service providers, including technology, payment, analytics, marketing, cloud-storage and other providers, may process or store personal information outside India.

Where personal information is transferred internationally, we will take steps appropriate to the circumstances and applicable law to protect the information.

14. Complaints and Grievances

If you have a concern, complaint or question about how we handle your personal information, please contact us using the details below.

We will review and respond to privacy-related complaints in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements or other operational reasons.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:

Kids Around India
Email: contact@kidsaround.in

Last Updated: September 30, 2026